Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing effective solutions to global organizations seeking to reduce costs while consistently maintaining superior service level.
Due to the growth of our Intelenet European Services Center in Kraków we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry. Currently we are looking for candidates for the position of:

Travel Agent – French Speaker
Ref. no: TA/FR/06242011
Kraków
full-time / part-time job

Travel Agent with French language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

We expect:
- Excellent written and oral skills of French.

- Very good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

- Experience in the travel industry will be an advantage.

We offer:
- Full-time or part-time employment contract.

- Great development opportunities in a brand new organization which is growing at a very fast pace.

- Working in an international and multicultural environment.

- Pleasant working atmosphere, within a value driven culture.

- Attractive employment conditions.

- Experience in the travel industry will be an advantage.

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Please, check our website http://www.intelenetglobal.com/

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