… three words that sum up the working day at Serco 

Step into the adventure and join Our French or German Team as:

TRAVEL AGENT

Ref. no.: TA/FP/022014

Place of work: Kraków

 Send your application in English to:

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For more information visit us: www.sercopoland.com

Facebook: Kariera w Serco

Main responsibilities:

·         Customer service from travel sector

·         Solving problems and customer questions which appear before, during and after their travel

·         Handling incoming calls and email requests from customers

·         Delivering the highest quality customer service

·         Supporting before and after sales

Candidate profile:

·         Excellent written and oral skills in French or German

·         Good command of the English language

·         Excellent customer care and proactive attitude

·         Result oriented approach

·         Attention to details

·         Being a team player

·         Previous call center, travel industry or/and hospitality experience - as an asset

Benefits:

·         Competitive salary (plus extra bonuses)

·         Attractive benefits package

·         Full-paid appropriate training

·         Private medical care for you and for your family (including dental care after upgrading package)

·         Employee Referral Award Program  

·         Great development opportunities in an international, fast – paced company

·         A multicultural, great working environment

·         Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems